ONELAN | Support

If you have not registered your e-mail address or do not have the update user name and password that we e-mailed to you then register your e-mail address.
Read the notes on V5 for V4 users to familiarise yourself with V5 before updating to it.
Note that a Version 5 Net-Top-Box will not be able to subscribe to any Channels published by a Version 4 unit. Plan ahead to update the publisher first, re-publish the Channel (perhaps in a different place), and then update all the subscribers so that they can download and show the new Channel in good time.
Download the V5.0.0 update file.
You will need the user name and password that we e-mailed to you.
Click the appropriate button to save the file to your computer and the download will begin.
The download will take several minutes on broadband connections. Typical file size is about 200MiB. The file will appear on your computer once the download is complete.
Try the download again. If you are asked to overwrite the file but the size and date is identical then click "Cancel" because the file is fully downloaded.
If using Internet Explorer then check that it did not rename the file, if it ends in ".tar" then change it to ".opf".
Browse to the "Setup | Software Update" page on the Net-Top-Box.
Click the "Browse..." button and locate the OPF file that you have just downloaded.
Click the "Upload" button and wait for the file to upload to the Net-Top-Box.
Do not browse away from the page during the upload. Be patient if the browser appears to freeze at the end of the upload.
When the upload is complete, do NOT pull the power cable out or turn off the electricity until the update process is complete.
Click the "Reboot" link to restart the Net-Top-Box, this may take up to 20 minutes.
After the Net-Top-Box has rebooted it will be running version 5.0.0. If the Home page appears jumbled then refresh your browser (press F5 key).
Now Update to the latest Version 5 software.

Update to Version 5.0.0 Software