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Update to the Latest Software Version



If your NTB is already runnig version 5.2.3 then apply the Hotfix below, otherwise apply both the update to V5.2.3 and the Hotfix.

  1. If you have not registered your e-mail address or do not have the update user name and password that we e-mailed to you then register your e-mail address.
  2. Read the V5 Release Notes
  3. Download the V5.2.3 update file
    You will need the user name and password that we e-mailed to you.
  4. Click the appropriate button to save the file to your computer and the download will begin.
  5. The download will take several minutes on broadband connections. Typical file size is about 200MiB. The file will appear on your computer once the download is complete.
  6. Try the download again. If you are asked to overwrite the file but the size and date is identical then click "Cancel" because the file is fully downloaded.
  7. If using Internet Explorer then check that it did not rename the file, if it ends in ".tar" then change it to ".opf".
  8. Browse to the "Setup | Software Update" page on the Net-Top-Box.
  9. Click the "Browse..." button and locate the OPF file that you have just downloaded.
  10. Click the "Upload" button and wait for the file to upload to the Net-Top-Box.
  11. Do not browse away from the page during the upload. Be patient if the browser appears to freeze at the end of the upload.
  12. When the upload is complete, do NOT pull the power cable out or turn off the electricity until the update process is complete.
  13. Click the "Reboot" link to restart the Net-Top-Box, this may take up to 20 minutes.
  14. Apply the Hotfix below.

Hotfix

Please download the interim Hotfix file and repeat steps 8 to 13 above.




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